About

Clear strategy. Then delivery that matches it.

Intellicontact Partners is based in Mohali, India, and serves US clients. The firm was established in 2025. We consult on and implement contact center, CRM, and related platforms.

Partners

Ranbir Singh

Director

Leads architecture and implementation across contact center platforms, integrations, and go-live.

Baani Singh

Managing Partner

Leads the partnership, client relationship, and how work is scoped and delivered.

How we work

Give leadership a concise strategy that improves customer experience and the economics of the center
Simplify the complex so operations, IT, and the vendor stack can move as one program
Measure the work. The first engagement has to justify the next iteration
Stay through implementation. We do not treat a recommendation as the end of the job

What we do not sell

Staff augmentation as the product
24×7 BPO seats
Cheap, disposable IVR builds with no operating model behind them

Work with the partners

A short technical discussion is enough to see whether the program fits.